Briefly discuss CRM and ERP. "Can CRM be ERP?" Comment on this statement.

Describe the term Decision Support System (DSS). What are the various levels of classification of DSS? How do the classified levels differ from one another?

Briefly describe any five types of information systems by explaining their respective features like information inputs, processing, information output and users.

NPV-Net Present Value

What is meant by "Total Cost of Ownership (TCO)" of an information system ? Describe its various components.

Briefly describe any five types of information systems by explaining their respective features like information inputs, processing, information output and users.

(i) Podcasting              (ii) Risk Management             (iii) NPV-Net Present Value             (iv) Horizontal organizations                        (v) Vertical Organizations

Explain the term "Business Analytics as change manager". Name any three available business analytics.